Shipping policy
Shipping Policy
Thank you for shopping with KF Femme.
We are committed to preparing and shipping your order as quickly as possible.
Order Processing
Orders are processed within 1–3 business days after payment has been received.
Orders are not processed or shipped on weekends or U.S. holidays.
Shipping Times
Estimated delivery times:
- United States: 3–7 business days
- International: 7–21 business days (where available)
Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, customs processing, or other circumstances beyond our control.
Shipping Confirmation
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
KF Femme is not responsible for packages delayed, lost, or returned due to an incorrect or incomplete shipping address provided by the customer.
Lost or Stolen Packages
Once an order has been marked as delivered by the shipping carrier, KF Femme is not responsible for lost or stolen packages.
If you experience an issue, we recommend contacting the shipping carrier directly.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery.
Please include:
- Your order number
- Photos of the damaged product
- Photos of the shipping package
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
We may offer free shipping during promotional periods or on qualifying orders.
Contact
KF Femme
27 Madison Ave
Paramus, NJ 07652
United States
Email: kffemme@gmail.com